Bilingual HR Operations Support - Remote

Overview

We are seeking a Bilingual HR Operations Support to monitor project progress and provide guidance to our Virtual Assistants while ensuring effective communication across departments.

In Short

• Work remotely from Latin America (Venezuela, Colombia, Argentina, Ecuador, Peru, Nicaragua).
• Full-time position, Monday-Friday, 9 am - 5 pm EST.
• Fluent in written and spoken English (C1/C2).
• Act as the primary contact for Virtual Assistants.
• Implement a personalized Virtual Assistant Management Plan.
• Monitor ongoing work relationships and identify areas for improvement.
• Assist with HR duties including onboarding and retention strategies.
• Facilitate communication with Finance, HR, and Account Management teams.
• Utilize time-tracking software to monitor working hours.
• Implement strategies to manage productivity issues.

Requirements

• Bilingual in English and Spanish.
• Strong communication and interpersonal skills.
• Experience in HR or project coordination.
• Ability to resolve conflicts and implement solutions.
• Proficient in using time-tracking and project management tools.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Positive and enthusiastic attitude.

Benefits

• Work in a dynamic and supportive remote environment.
• Opportunity to build relationships across various teams.
• Be part of a company that values action, care, and outstanding service.
• Flexible work schedule.
• Engage in continuous learning and professional development.