Customer Support Travel Associate - Remote

Overview

The Customer Support Travel Associate at Vacation Advertiser will be responsible for delivering exceptional service to travelers, assisting them with bookings, and providing information about travel destinations.

In Short

• Respond to customer inquiries via phone, email, and chat.
• Assist clients with booking travel arrangements.
• Provide detailed information about destinations and services.
• Ensure customer satisfaction by resolving concerns quickly.
• Collaborate with travel advisors and sales teams.
• Maintain accurate customer records.
• 1+ years of experience in customer support or hospitality.
• Excellent communication and interpersonal skills.
• Tech-savvy and comfortable with CRM platforms.
• Passion for travel and helping others.

Requirements

• 1+ years of experience in customer support, hospitality, or travel-related services.
• Excellent communication and interpersonal skills.
• Tech-savvy and comfortable using CRM platforms.
• Ability to stay calm and organized in a fast-paced environment.
• Passion for travel and desire to help others.
• A proactive attitude and strong problem-solving skills.

Benefits

• Travel discounts.
• Training.
• Work-from-home flexibility.
• Opportunities for growth within the company.