Vacation Support Specialist - Remote

Overview

Join our team as a Vacation Support Specialist and help create unforgettable travel experiences from anywhere with Wi-Fi.

In Short

• Deliver outstanding customer service via phone, email, or chat.
• Assist with reservations, itinerary changes, and travel bookings.
• Explain travel policies, procedures, and promotions.
• Investigate issues and coordinate with internal teams.
• Handle escalations with professionalism and care.

Requirements

• High school diploma or equivalent.
• Laptop, smartphone, and reliable internet access.
• Strong communication and problem-solving skills.
• Self-motivated with the ability to work independently.
• Comfortable in a dynamic, fast-paced environment.
• Willingness to learn; training provided.
• 1+ year of customer service, sales, or hospitality experience.
• Familiarity with travel booking platforms or CRM systems.
• Multilingual abilities are a plus.

Benefits

• Flexible work-from-anywhere opportunity.
• Access to exclusive travel discounts and perks.
• Supportive team culture with career growth opportunities.
• Training, tools, and mentorship to help you succeed.