Store Dispatcher I - Remote

Overview

NAPA Auto Parts is seeking an enthusiastic and hard-working Store Dispatcher to join our rapidly growing team of Auto Parts professionals.

In Short

• Scheduling deliveries and dispatching delivery drivers on a timely basis.
• Ensuring that the right parts are delivered to the right customer order with precision, speed and courtesy.
• Mapping out routes for deliveries that are as efficient as possible.
• Tracking and analyzing quality of delivery service using Delivery Management System.
• Overcoming roadblock problems for customers and chart effective solutions.
• Handling cash returned by drivers and keeping accurate records.
• Inspecting returned parts and cores and preparing them for return to the Distribution Center or manufacturer.
• Maintaining the fleet to ensure vehicles are in safe and proper working order.
• Motivated team player able to thrive in a fast-paced environment.
• Self-Motivated, strong sense of urgency, organized, detail-oriented, solid judgment.

Requirements

• High school diploma or equivalent.
• Passion for delivering customer care.
• Excellent verbal and written communication skills.
• Keen sense for seeing, hearing, and remembering part numbers and line codes.
• Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with the use of stool or ladder.
• Stamina to stand and walk for the entire work shift.
• Valid Driver's License.

Benefits

• Opportunity to join a rapidly growing team.
• Working in a dynamic and fast-paced environment.
• Potential for career advancement within the largest global auto parts network.