Counter Sales Associate - Remote

Overview

As a NAPA Counter Sales Associate, you will be the face of our retail store, providing automotive parts solutions and outstanding customer service to both retail and wholesale customers.

In Short

• Provide auto parts answers and solutions for customers in person and over the phone.
• Assist team members with customer inquiries using your parts knowledge.
• Engage customers and deliver a positive experience in a fast-paced environment.
• Utilize technology such as computers and cash registers.
• Genuinely enjoy helping customers with their automotive needs.
• Willingness to learn about automotive parts if lacking prior experience.
• Valid Driver’s License required.
• High School Diploma or GED is necessary.
• Excellent communication and listening skills are essential.
• Passion for the automotive industry is a plus.

Requirements

• Previous experience in a parts store or automotive industry is preferred.
• Technical or Trade school courses or degree are beneficial.
• Strong customer-centric approach.
• Experience with cataloging or inventory management systems is a plus.
• ASE Certifications are advantageous.

Benefits

• Competitive pay at $19.25 an hour.
• Outstanding health benefits and 401K.
• Stable company with a family feel.
• Opportunities for promotion and career growth.
• Comprehensive training and ongoing support.