Manager - Resale Operations - Remote

Overview

US Signal Company is looking for a Manager-Resale Operations to provide leadership and support to the resale support team, ensuring efficient daily operations and adherence to order processing procedures.

In Short

• Full-time remote position.
• Provide leadership, coaching, and mentoring to staff.
• Collaborate with sales and internal systems teams.
• Resolve complex issues related to ordering and invoicing.
• Create and document workflow processes.
• Communicate with cross-functional teams.
• 4+ years technical experience in solutions provider industry.
• Proficiency with MS Word, Excel, Outlook, and CRM.
• Bachelor's Degree or equivalent professional experience.
• Generous paid time off and comprehensive benefits offered.

Requirements

• 4+ years technical experience in solutions provider industry.
• 2+ years supervisory or leadership experience.
• Proficiency in order and billing systems.
• Prior knowledge of procurement of HP, Cisco, EMC, VMWare, or Microsoft products is a plus.
• Learning agility and innovation.
• Dependability and time management skills.
• Integrity and effective communication skills.
• Bachelor's Degree or 4+ years professional experience.

Benefits

• Generous paid time off policy.
• Comprehensive medical, dental, and vision benefits.
• 401(k) retirement plan with contributions.
• Group Term Life Insurance covered by employer.
• Wellness program and health club reimbursement.
• Paid volunteer time.
• Business casual dress code.