M365 Business Advisor (Portuguese) - Remote

Overview

Upwork, in collaboration with a leading American multinational technology company, is looking for Portuguese-speaking Microsoft 365 Business Advisors. This unique opportunity allows you to be at the forefront of Microsoft's products. If you have technical expertise in M365 products and a passion for innovation, we encourage you to apply.

In Short

• Educate Portuguese-speaking customers on Microsoft 365 products.
• Provide personalized recommendations based on business needs.
• Advise on subscription plans and features.
• Guide customers through obtaining or enhancing subscriptions.
• Keep up to date with Microsoft 365 updates.
• Document technical issues and solutions.
• Collaborate with technical support engineers.
• Ensure customer successful setup.

Requirements

• Technical expertise in Microsoft 365 products.
• Strong communication skills in Portuguese.
• Experience in customer service or technical support.
• Ability to troubleshoot technical issues.
• Familiarity with subscription management.

Benefits

• Work with a leading technology company.
• Opportunity to shape the future of technical excellence.
• Collaborate with subject matter experts.
• Be part of innovation and customer satisfaction.