M365 Business Advisor (French) - Remote

Overview

In this role, you would provide technical support and advice to our customers and help them get the most out of their Microsoft 365 subscriptions.

In Short

• Provide technical support for Microsoft 365 subscriptions.
• Respond to technical advisory and implementation questions.
• Handle requests via chats and phone calls.
• Assist customers with M365 web application and features.
• Utilize troubleshooting knowledge to resolve customer issues.
• Build relationships with customers to guide them effectively.
• Must have a conducive work environment and specific device requirements.
• Experience with advisory or technical implementation is preferred.
• Strong consultative skills in a Microsoft 365 environment.
• Remote work opportunity with competitive pay.

Requirements

• Advisory or technical implementation experience.
• Strong consultative skills in a Microsoft 365 environment.
• MVPs, MCTs, MCSAs, MCSEs certifications are preferred.
• Device requirements include Windows 10 Pro and specific hardware.
• Minimum internet speed of 25 Mbps download.
• No 3rd-party antivirus software installed.
• Microphone/headset with noise cancellation required.
• Webcam compatible with Windows Hello Technology preferred.

Benefits

• Fortune 500 Client.
• Competitive Pay.
• Remote Work.