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M365 Business Advisor (French) - Remote

Posted 22 weeks ago
Customer Service
Full Time
Worldwide

Overview

In this role, you would provide technical support and advice to our customers and help them get the most out of their Microsoft 365 subscriptions.

In Short

  • Provide technical advisory and implementation support for M365 tools.
  • Respond to customer inquiries via chat and phone.
  • Assist customers with M365 web application and feature set.
  • Ensure a conducive work environment with required device specifications.
  • Demonstrate technical drive and relationship-building skills.
  • Advisory or technical implementation experience preferred.
  • Strong consultative skills in a Microsoft 365 environment.
  • Certifications like MVP, MCT, MCSA, MCSE are preferred.
  • Device requirements include Windows 10 Pro and specific hardware.
  • Remote work opportunity with a Fortune 500 client.

Requirements

  • Experience in advisory or technical implementation.
  • Strong consultative skills in Microsoft 365.
  • Preferred certifications: MVP, MCT, MCSA, MCSE.
  • Device requirements include Windows 10 Pro and specific hardware.
  • Minimum internet speed of 25 Mbps download.
  • No 3rd-party antivirus software installed.
  • Teams compliant media devices required.
  • Microphone/headset with noise canceling required.
  • Webcam compatible with Windows Hello Technology preferred.

Benefits

  • Competitive pay.
  • Remote work opportunity.
  • Work with a Fortune 500 client.
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