M365 Administrator (Technical Customer Advisor) - Remote

Overview

In this role, you would provide technical support and advice to our customers and help them get the most out of their Microsoft 365 subscriptions.

In Short

• Provide technical advisory and implementation support for M365 tools.
• Respond to customer inquiries via chat and phone.
• Assist customers with M365 web application and feature set.
• Ensure a conducive work environment with required technical specifications.
• Demonstrate technical drive and relationship-building skills.
• Advisory or technical implementation experience preferred.
• Strong consultative skills in a Microsoft 365 environment.
• Device requirements include Windows 10 Pro and specific hardware.
• Remote work opportunity with a Fortune 500 client.
• Competitive pay offered.

Requirements

• Advisory or technical implementation experience.
• Strong consultative skills in a Microsoft 365 environment.
• MVPs, MCTs, MCSAs, MCSEs certifications are preferred.
• RAVE experience is a plus.
• Device requirements include Windows 10 Pro and specific hardware.
• Minimum of 25 Mbps download speed & 10 Mbps upload speed.
• No 3rd-party antivirus software installed.
• Media devices that are Teams compliant.
• Microphone/headset with background noise canceling.
• Webcam compatible with Windows Hello Technology.

Benefits

• Remote work opportunity.
• Competitive pay.
• Work with a Fortune 500 client.
• Confidentiality of information according to EEO guidelines.