Japanese Speaking M365 Technical Advisor - NPP - Remote

Overview

Upwork, in collaboration with a leading American multinational technology company, is looking for Japanese - speaking Microsoft 365 Technical Specialists. This unique opportunity allows you to be at the forefront of Microsoft's New Product Playbook, a suite of revolutionary products set to launch. If you have technical expertise in M365 products and a passion for innovation, we encourage you to apply.

In Short

• Insight Gathering & Bug Detection by customer Interaction.
• Content Creation for readiness materials, wikis, Q&A, and guidelines.
• Provide essential technical support and advice to customers.
• Deliver premium level of communication and support service.
• At least 2 years of experience in Microsoft 365 administration.
• Deep understanding of Microsoft Exchange Online, SharePoint Online, Teams, etc.
• Ability to attend to customers in French and English.
• Outstanding customer service and active listening skills.
• Work 40 hours per week, Monday-Friday from 5pm - 1am UTC.
• Competitive hourly rates and timely payments.

Requirements

• Technical Expertise in Microsoft 365 products.
• Experience in consultancy, deployment, migration, or technical support.
• Language Skills: French and English proficiency.
• Soft Skills: Patience and excellent communication skills.
• Device Requirements: Dedicated computer setup for the project.

Benefits

• Work with an Industry Leader in technology.
• Join a community of passionate M365 professionals.
• Opportunities for growth and exposure to new products.
• Competitive compensation and timely payments.
• Support French customers and make a meaningful impact.