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Japanese Speaking M365 Technical Advisor - NPP - Remote

Posted 39 weeks ago
Customer Service
Full Time
Worldwide

⚠️ This job is no longer available. Find available remote jobs here.

No Longer Taking Applications

Overview

Upwork, in collaboration with a leading American multinational technology company, is looking for Japanese - speaking Microsoft 365 Technical Specialists. This unique opportunity allows you to be at the forefront of Microsoft's New Product Playbook, a suite of revolutionary products set to launch. If you have technical expertise in M365 products and a passion for innovation, we encourage you to apply.

In Short

  • Insight Gathering & Bug Detection by customer Interaction.
  • Content Creation for readiness materials, wikis, Q&A, and guidelines.
  • Provide essential technical support and advice to customers.
  • Deliver premium level of communication and support service.
  • At least 2 years of experience in Microsoft 365 administration.
  • Deep understanding of Microsoft Exchange Online, SharePoint Online, Teams, etc.
  • Ability to attend to customers in French and English.
  • Outstanding customer service and active listening skills.
  • Work 40 hours per week, Monday-Friday from 5pm - 1am UTC.
  • Competitive hourly rates and timely payments.

Requirements

  • Technical Expertise in Microsoft 365 products.
  • Experience in consultancy, deployment, migration, or technical support.
  • Language Skills: French and English proficiency.
  • Soft Skills: Patience and excellent communication skills.
  • Device Requirements: Dedicated computer setup for the project.

Benefits

  • Work with an Industry Leader in technology.
  • Join a community of passionate M365 professionals.
  • Opportunities for growth and exposure to new products.
  • Competitive compensation and timely payments.
  • Support French customers and make a meaningful impact.

No Longer Taking Applications

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Upwork

Upwork is a leading online platform that connects freelancers with clients seeking various services. The company collaborates with enterprise clients to support projects such as AI Large Language Model (LLM) training, focusing on tasks that include prompt writing, translation, data annotation, and content creation. Upwork emphasizes the importance of high-quality work and offers remote opportunities for skilled professionals, particularly those with native language proficiency and advanced degrees.

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