French Speaking Outlook Mobile Technical Support Specialist - Remote

Overview

An opportunity for a self-driven Microsoft Outlook Mobile Technical Support Specialist to provide support and conduct application testing in French.

In Short

• Provide quality support for Mobile products to French customers.
• Maintain multiple virtual machines for testing Mobile application versions.
• Identify reproducible issues and file detailed bug reports.
• Stay informed of the latest application builds and features.
• Communicate effectively in a multicultural team environment.
• Strong knowledge of English and French languages required.
• Extensive experience in Technical Support.
• Strong time-management skills are essential.
• Device requirements include a PC or Mac with the latest operating systems.
• Reliable internet connection is mandatory.

Requirements

• Strong knowledge of English and French languages.
• Extensive experience as a Technical Support specialist.
• Solid background in solving IT tickets via email/chat.
• Experience with complex technical tickets.
• Strong time-management skills.
• Device capable of running the latest version of Mobile.
• Experience with Parallels, VMWare, or VirtualBox is a plus.

Benefits

• Work with a multinational technology company.
• Join a team that nurtures strengths and creativity.
• Flexible shifts available.
• Work from home or anywhere.
• Competitive pay.