English Speaking M365 Administrator - Remote

Overview

An overview paragraph about the job

In Short

• Handle IT tickets through phone, email, and chat.
• Work hours are from 9 am-5 pm UTC.
• Document cases and ensure escalated cases are addressed.
• Participate in weekly meetings and workshops.
• Manage and troubleshoot Microsoft 365 applications.
• Experience with Exchange Online and SharePoint Online is required.
• Knowledge of DNS and ADFS is necessary.
• Basic PowerShell knowledge is a plus.
• Must have a high level of English fluency.
• Work remotely with specific device requirements.

Requirements

• Highly innovative and solution-oriented.
• Experience with Microsoft 365 applications.
• Ability to deploy apps in the Microsoft 365 environment.
• Strong communication skills in English.
• Ability to build team competency.
• Experience with DirectSyn (AD Connect) setup.
• Knowledge of basic PowerShell commands.
• Ability to manage and troubleshoot various Microsoft applications.
• Must have a reliable internet connection.
• Device specifications must be met for security reasons.

Benefits

• Confidential handling of information according to EEO guidelines.
• Fixed pay for tickets assigned/solved.
• Opportunity to collaborate with subject matter experts.
• Be part of innovation and customer satisfaction.
• Work in a team-oriented environment.