Principal Product Designer, User Engagement - Remote

Overview

As a Principal Product Designer, User Engagement at Upstart, you will shape how customers experience Upstart beyond their initial transaction, designing systems and tools that deepen trust and promote financial wellness.

In Short

• Design and deliver the vision for engagement across Upstart’s ecosystem.
• Champion the user journey, crafting intuitive experiences that build trust.
• Drive experimentation at scale using rapid iteration and metrics.
• Lead with influence, collaborating across product lines.
• Balance vision and execution, prioritizing measurable impact.

Requirements

• 10+ years designing high-quality digital products.
• 2+ years designing for growth and engagement in consumer products.
• Portfolio demonstrating product thinking and execution.
• Experience with experimentation and data-informed design.
• Proficiency in Figma and research tools.
• Ability to translate complex needs into scalable design solutions.
• Experience mentoring design talent.

Benefits

• Competitive Compensation (base + bonus & equity).
• Comprehensive medical, dental, and vision coverage.
• 401(k) with 100% company match up to $4,500.
• Employee Stock Purchase Plan (ESPP).
• Life and disability insurance.
• Generous holiday, vacation, and sick leave.
• Supportive parental and family care leave programs.
• Annual wellness and ergonomic reimbursement programs.
• Social activities including team events and employee resource groups.
• Catered lunches and snacks in offices.