Senior Business Systems Analyst - Business Systems - Remote

Overview

We are looking for a detail-oriented Salesforce Business Analyst with 7+ years of experience who is proficient at engaging with stakeholders to gather business requirements, documenting them and capable of explaining complex concepts to non-technical teams.

In Short

• Offer strong functional expertise on the Salesforce platform to various business user groups.
• Lead the requirements elicitation, functional design and configuration of new customizations within Salesforce.
• Work closely with key contacts from the Sales and Sales/Marketing Operation groups.
• Provide test cases for new customizations and guide business users on UAT.
• Exceptional written and verbal communication skills.
• Ability to think analytically and gather data to solve problems.
• Train Salesforce users as applicable.
• Prioritize and manage a diverse workload.
• Must be available online until 4pm CT Mon-Fri.
• Proactive in connecting with stakeholders to gather pain points.

Requirements

• At least 7 years of experience in implementing and supporting Salesforce.
• Must have expertise with Salesforce CPQ.
• Bachelor’s degree required - Computer Science, MIS or equivalent.
• Experience with Salesforce Commerce cloud is preferred.
• Functional Integration experience with other business systems.
• Excellent written and oral English language communication skills.
• Creative problem solver and team player.
• Innovative and assertive, with the ability to pick up new technologies.
• Capable of working without a company office, with a fully remote team.
• Strives to meet project timelines and deadlines.

Benefits

• Flexible working hours to help in work-life balance.
• Opportunity to work in a remote-first company.
• Engagement with diverse teams and stakeholders.
• Continuous learning and growth opportunities.
• Supportive work environment focused on efficiency and improvement.