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Physician Support Representative III - Remote

Posted 1 week ago
Customer Service
Full Time
USA
$19.47 - $25.77/hour

Overview

The Physician Support Representative III plays a crucial role in supporting clinical, educational, and academic programs by managing providers' schedules, coordinating patient care, and ensuring smooth administrative operations.

In Short

  • Performs complex secretarial and administrative duties.
  • Manages providers' calendars and optimizes patient scheduling.
  • Coordinates patient care and gathers necessary information for referrals.
  • Composes non-routine correspondence and manages documentation.
  • Arranges travel and conference logistics for providers.
  • Researches medical records as needed.
  • Determines surgical schedules based on patient conditions.
  • Ensures all necessary surgical equipment and medications are ordered.
  • Acts as the main point of contact for patients pre- and post-operative.
  • Fosters an inclusive and welcoming culture in line with the University’s values.

Requirements

  • High School diploma and 2 years of relevant experience required.
  • Experience with medical terminology and scheduling software preferred.
  • Demonstrated customer relations skills required.
  • Ability to manage multiple tasks and prioritize effectively.
  • Strong communication skills, both written and verbal.
  • Knowledge of electronic medical records systems preferred.
  • Ability to work in a fast-paced environment.
  • Strong organizational skills and attention to detail.
  • Commitment to fostering an inclusive environment.
  • Ability to handle confidential information responsibly.

Benefits

  • Competitive salary range.
  • Comprehensive health benefits.
  • Opportunities for professional development.
  • Supportive work environment promoting inclusivity.
  • Flexible work arrangements.
  • Access to university resources and programs.
  • Retirement savings plans.
  • Paid time off and holidays.
  • Employee wellness programs.
  • Engagement in community service initiatives.

U.O.R

University of Rochester

The University of Rochester is a prestigious research institution located in western New York, dedicated to the ideals of Meliora - Ever Better. The university fosters a culture of equity, diversity, and inclusion, ensuring that all community members feel safe, respected, and valued. With a commitment to excellence in education and healthcare, the University of Rochester transforms innovative ideas into impactful enterprises. The institution emphasizes collaboration, integrity, and accountability, striving to create a welcoming environment where everyone can thrive and contribute to the mission of learning, discovery, healing, and creation.

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