Room Service Ambassador - Remote

Overview

The Room Service Ambassador is responsible for assisting patients with menu selections and ensuring they receive meals according to prescribed diets, food allergies, and preferences, while providing excellent customer service.

In Short

• Assist patients with menu selections.
• Ensure meals are in accordance with dietary requirements.
• Provide excellent customer service.
• Take food orders over the phone.
• Update and record patient information.
• Correct menu choices based on allergies and preferences.
• Troubleshoot issues affecting patient satisfaction.
• Perform other assigned duties.
• Work in a medical facility environment.
• Engage in various physical activities as required.

Requirements

• High School diploma/GED.
• Basic computer skills.
• Telephone etiquette skills.
• Preferred experience in food service or customer service.
• Ability to handle patient information accurately.
• Strong communication skills.
• Ability to work in a team-oriented environment.
• Willingness to assist patients effectively.
• Ability to manage multiple tasks efficiently.
• Commitment to patient care and satisfaction.

Benefits

• Health, Dental, and Vision plans available.
• Holiday, Vacation, and Sick Leave.
• Education discount for staff and dependents.
• Retirement with matched contributions.
• Career training and educational opportunities.
• Merchant discounts.
• Concierge prescription delivery.
• Collaborative work environment.
• Opportunities for professional growth.
• Commitment to diversity and teamwork.