Customer Service Representative in Banking - Remote

Overview

This position is for a Customer Service Representative in the banking sector, responsible for managing sensitive customer accounts and providing support both over the phone and in writing.

In Short

• Full-time position with a duration of 6 months, with the option for extension.
• Located in Berlin, Germany.
• Salary range between 32,000 € and 36,000 € per year.
• Responsibilities include managing sensitive customer accounts.
• Provide both written and telephone support to customers.
• Involves inbound customer and sales calls.
• Clarify unclear orders in outbound communications.
• Requires a completed commercial training or economic studies.
• Ideal candidates will have experience in banking and commercial processing.
• Remote work option available.

Requirements

• Completed commercial training or economic studies.
• Experience in banking and commercial processing is preferred.
• IT affinity and proficiency in MS Office programs.
• Fluent in German, both spoken and written.
• High resilience, initiative, teamwork, and a confident demeanor.

Benefits

• Annual salary between 32,000 € and 36,000 €.
• Remote work option available.
• Central workplace with excellent public transport connections.
• Training to become an expert with various certification opportunities.
• Attractive bonus of up to 2,000 € for the “Recruit a Friend” program.
• Personal career advisor during your employment.