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Client Service Analyst - Remote

Posted 19 weeks ago
Customer Service
Full Time
Germany
39600€/year

Overview

The Client Service Analyst will manage strategic customer relationships for a renowned financial institution, focusing on service-oriented development and compliance with internal regulations.

In Short

  • Manage and develop strategic customer relationships.
  • Promote interaction with new and existing clients.
  • Assist clients with inquiries regarding their accounts.
  • Establish necessary processes and communication structures.
  • Ensure compliance with internal guidelines and legal requirements.

Requirements

  • Completed commercial training of at least three years.
  • Experience in corporate customer service and handling complex processes.
  • Fluency in German at a native level.

Benefits

  • Annual salary of 39,600 €.
  • Opportunity to work remotely from home.
  • Personal project support.
  • Entry into DAX companies and leading medium-sized businesses.
  • Diverse training opportunities in our e-Academy.
  • Individual coaching for client interviews.
  • Up to €2,000 bonus for referrals.
  • Exclusive job offers.
  • Networking in various industries.
univativ logo

univativ

univativ GmbH is a project and personnel service provider that offers exciting job opportunities for students and graduates at renowned companies. The company is dedicated to supporting career development and places a strong emphasis on the growth of its employees. With a focus on integrated management systems, univativ collaborates with leading global companies to ensure the highest standards in quality, environment, and safety audits. They provide a dynamic work environment with opportunities for continuous improvement and international collaboration.

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