Field Service Administrative Assistant - Remote

Overview

The Field Service Administrative Assistant will conduct administrative functions within the field service department at the direction of the Technical Services & Training Manager, predominantly from a remote standpoint.

In Short

• Generate Customer Quotes for field service work.
• Generate Scope of Work documents relating to field service projects.
• Document and audit technician labor and travel expenses.
• Manage the expense reporting program for accuracy.
• Generate Sales Orders for field service work in Epicor.
• Work with customers to collect valid purchase orders.
• Input and verify Service personnel labor into Epicor.
• Finalize and process Sales Orders for invoicing.
• Coordinate with Finance Department on billing matters.
• Maintain comprehensive files of customer quotes and Work Orders.

Requirements

• Associate degree.
• Valid State Issued Driver’s License.
• 5 years of experience in blow molding or manufacturing industry, preferred.
• Extensive knowledge of blow molding processes.
• Ability to perform functions in multiple Epicor modules.
• Familiar with safety code requirements and OSHA training.

Benefits

• Flexible working environment.
• Opportunity to work with a dynamic team.
• Professional development opportunities.