Remote Otter LogoRemoteOtter

Recruitment Manager - Mexico City (Hybrid) - Remote

Posted 9 weeks ago
Human Resources
Full Time
Mexico

Overview

As a Recruitment Manager at Umbrella BPO, you will lead our efforts to build a high-performing team in Mexico City. This leadership role requires strategic oversight of recruitment operations, deep knowledge of the local job market, and the ability to scale hiring efforts to meet client demands. You will work closely with stakeholders to implement recruitment strategies, ensure compliance, and foster an exceptional candidate experience.

In Short

  • Develop and execute a comprehensive recruitment strategy to meet large-scale hiring goals in Mexico City.
  • Lead and mentor the recruitment team to ensure successful delivery on hiring needs.
  • Identify and leverage local recruitment channels, tools, and platforms to attract top talent.
  • Oversee the end-to-end recruitment process, ensuring efficiency, timeliness, and quality of hires.
  • Implement and manage applicant tracking systems (ATS) and reporting mechanisms to monitor recruitment performance.
  • Build, train, and manage a high-performing recruitment team in Mexico City.
  • Partner with leadership and clients to understand workforce planning and hiring needs.
  • Champion Umbrella BPO’s employer brand, positioning the company as a top employer in Mexico City.
  • Ensure all recruitment activities comply with local labor laws and company policies.
  • Stay informed on emerging recruitment trends, tools, and best practices.

Requirements

  • Professional fluency in Spanish and English.
  • 5+ years of experience in recruitment, with at least 2 years in a management or leadership role.
  • Proven success in scaling recruitment efforts in the Mexico City market, particularly for BPO or customer support roles.
  • Strong knowledge of local labor laws, hiring practices, and market trends.
  • Exceptional leadership and team management skills.
  • Experience with applicant tracking systems (ATS) and data-driven recruitment strategies.
  • Excellent communication, negotiation, and problem-solving skills.
  • Bachelor’s Degree in Human Resources, Business Administration, or a related field (preferred).

Benefits

  • Full-time (40 hours a week).
  • Competitive salary and performance-based bonuses.
  • Hybrid work model (remote with in-office requirements in Mexico City).
  • Opportunities for professional development and career advancement.
  • A supportive and collaborative company culture.
Umbrella BPO logo

Umbrella BPO

Umbrella BPO is a mission-driven company dedicated to empowering businesses across various industries by providing comprehensive support services, including customer service, community management, and content moderation. The company values inclusion and belonging, offering competitive compensation and benefits, along with a nurturing environment that fosters career advancement and professional development.

Share This Job!

Save This Job!

Similar Jobs:

Umbrella BPO logo

Recruitment Specialist - Mexico City (Hybrid) - Remote

Umbrella BPO

9 weeks ago

Join Umbrella BPO as a Recruitment Specialist in Mexico City, where you'll lead local talent acquisition efforts in a hybrid work environment.

Mexico
Full-time
Human Resources

Gigamon

Escalation Manager - Mexico City - Hybrid - Remote

Gigamon

14 weeks ago

Gigamon is looking for a Technical Resolutions Manager to lead high-profile customer escalations and ensure successful outcomes.

Mexico
Full-time
Customer Service

I.L.T

HR Recruitment Manager - Remote

Inspiring Lives Today

3 weeks ago

Join as an HR Recruitment Manager in a flexible, remote role focused on talent acquisition and leadership development.

Australia
Full-time
Human Resources
Welocalize logo

Community Recruitment Manager - Remote

Welocalize

158 weeks ago

The Community Recruitment Manager will develop and implement effective recruiting strategies for AI and data services roles.

AR, USA
Full-time
Human Resources
Arthan logo

Recruitment/Hiring Manager - Remote

Arthan

9 weeks ago

The organization seeks an experienced Hiring Manager to lead recruitment efforts for its rapidly growing Operations team.

India
Contract
Human Resources
₹1320000/year