Personal Banker I FLOAT - Remote

Overview

The Personal Banker I FLOAT role at UMB focuses on enhancing customer financial wellbeing through exceptional service and support across multiple branches.

In Short

• Engage with customers to provide a welcoming experience.
• Assist with simple and complex financial transactions.
• Resolve service inquiries and promote digital self-service tools.
• Travel between branches as per business needs.
• Maintain compliance with policies and regulations.
• Provide training and support to customers on digital platforms.
• Contribute to branch growth by identifying customer needs.
• Receive ongoing feedback and coaching for career development.
• Work in a fast-paced environment with multiple priorities.
• Build rapport with customers and team members.

Requirements

• High School Diploma or equivalent.
• Dependable transportation for branch travel.
• Basic math and cash handling skills.
• Strong organizational and computer skills.
• Excellent communication and interpersonal skills.
• Ability to influence and educate customers on technology.
• Adherence to policies and risk management practices.
• Preferred experience in customer interaction or leadership roles.

Benefits

• Paid Time Off and 401(k) matching program.
• Annual incentive pay and paid holidays.
• Comprehensive medical, dental, and vision insurance.
• Health savings and flexible spending accounts.
• Tuition reimbursement and fitness reimbursement.
• Employee assistance programs and emergency fund.
• Various associate banking benefits.