Part Time Reservation Agent - Remote

Overview

U-Haul is looking for a part-time Reservation Agent who enjoys being part of a team, provides outstanding customer service, and thrives in a dynamic, fast-paced environment.

In Short

• Assist customers with reservations and equipment management.
• Support field team members and U-Haul dealerships.
• Manage incoming customer calls effectively.
• Review reports for equipment placement and reservation accuracy.
• Assist with the U-Box portable storage product.
• Work in a collaborative team environment.
• Handle customer inquiries professionally.
• Maintain productivity and customer satisfaction.
• Utilize office equipment and software.
• Contribute to the company's culture of health and wellness.

Requirements

• High school diploma or equivalent.
• Working knowledge of office equipment.
• Proficient in customer service and time management.
• Ability to multitask effectively.
• Strong phone etiquette skills.

Benefits

• Career stability and opportunities for advancement.
• Health insurance and prescription plans (if eligible).
• Paid holidays, vacation, and sick days (if eligible).
• Life insurance and legal program.
• Discounts on various products and services.
• 401(k) Savings Plan and Employee Stock Ownership Plan.
• Gym reimbursement program.
• Access to a 24-hour physician for kids.
• LifeLock Identity Theft Protection.
• Critical Illness/Group Accident Insurance.