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Medical Receptionist - Work from Home - Remote

Posted Yesterday
Customer Service
Full Time
Philippines

Overview

The Medical Receptionist is responsible for delivering a high-quality patient experience through efficient communication and managing appointments while working from home.

In Short

  • Deliver high-quality patient experience via phone and email.
  • Manage high volumes of inbound calls and coordinate appointments.
  • Respond to email inquiries including appointment requests.
  • Make, modify, and confirm patient bookings across time zones.
  • Monitor communication channels for timely responses.
  • Confirm patient registration details and update information.
  • Coordinate follow-up appointments and support workflows.
  • Ensure documentation is accurate and privacy-compliant.
  • Liaise with internal teams regarding scheduling and patient concerns.
  • Participate in virtual meetings and contribute to team culture.

Requirements

  • Strong communication skills, both verbal and written.
  • Ability to manage high call volumes efficiently.
  • Experience with patient management systems is a plus.
  • Organizational skills to handle multiple appointments and inquiries.
  • Attention to detail for accurate documentation.
  • Ability to work independently in a remote setting.
  • Team player who actively participates in virtual meetings.

Benefits

  • Work from home flexibility.
  • Opportunity to contribute to a positive team culture.
  • Gain experience in a healthcare setting.
  • Potential for career growth within the organization.
Twoconnect logo

Twoconnect

Twoconnect is a forward-thinking company focused on leveraging data analytics to drive business success. With a commitment to creating interactive and visually appealing dashboards, Twoconnect empowers organizations to make informed decisions through effective data visualization. The company emphasizes collaboration with stakeholders to understand their needs and ensure that the solutions provided align with business objectives. By adhering to best practices in data governance and providing training to end-users, Twoconnect fosters a culture of data-driven decision-making while continuously innovating with the latest Power BI features.

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