Medical Receptionist - Work from Home - Remote

Overview

The Medical Receptionist will work from home, managing patient appointments and providing administrative support to doctors while ensuring excellent communication with patients.

In Short

• Efficiently manage and schedule patient appointments.
• Coordinate with doctors and pharmacy teams.
• Handle approximately 40 calls per day.
• Respond to patient and internal emails promptly.
• Provide administrative support for internal inquiries.
• Use internal communication tools for coordination.
• Resolve support tickets within agreed timeframes.
• Manage patient script inquiries and documentation.
• Oversee rescheduling of appointments.
• Resolve patient complaints respectfully and efficiently.

Requirements

• Strong communication skills.
• Experience in customer service or medical administration.
• Ability to manage multiple tasks efficiently.
• Proficiency in using communication tools.
• Problem-solving skills.

Benefits

• Work from home flexibility.
• Opportunity to support healthcare professionals.
• Competitive salary.
• Professional development opportunities.