Strategy and Operations Senior Analyst - Remote

Overview

Twilio is seeking a Strategy & Operations Senior Analyst to support data-driven decision-making and provide critical research to shape our cohesive GTM strategy.

In Short

• Support data-driven decision-making for Twilio's GTM strategy.
• Conduct business performance analysis and market research.
• Manage critical cross-functional projects.
• Develop analytical frameworks and project plans.
• Translate analysis into executive-level presentations.
• Collaborate with marketing, finance, and R&D functions.
• Drive insights through data and metrics.
• 3+ years of experience in an analytical environment required.
• Strong communication and structured thinking skills needed.
• Bachelor’s Degree or equivalent experience is required.

Requirements

• 3+ years experience in a fast-paced analytical environment.
• Analytical and structured thinking with communication skills.
• Experience with complex, multi-stakeholder projects.
• Metrics-driven and able to leverage data insights.
• Proactive in seeking solutions to problems.
• Bachelor’s Degree or equivalent experience.
• Familiarity with Salesforce reporting and SQL is desired.
• Experience with SaaS businesses is a plus.
• Graduate degree is a plus.

Benefits

• Competitive pay and generous time-off.
• Healthcare and wellness leave.
• Retirement savings program.
• Opportunity to build relationships with customers.
• Support for volunteering and donation efforts.
• Participation in equity and corporate bonus plans.
• Comprehensive benefits vary by location.
• 10% anticipated travel for in-person connections.
• Support for diversity, equity, and inclusion initiatives.
• Open to diverse experiences and backgrounds.