Sr. Product Marketing Manager - Remote

Overview

As a Sr. Product Marketing Manager at Twilio, you will support Twilio Flex and our broader customer experience strategy, providing insightful product marketing to redefine customer and employee experiences in the age of AI.

In Short

• Build a deep understanding of customers and user personas.
• Develop compelling messaging and content for Twilio Flex.
• Lead cross-functional product launches.
• Influence product development based on customer needs.
• Cultivate customer advocates through marketing initiatives.

Requirements

• 5+ years experience in product marketing or technical marketing.
• Experience in contact center or customer experience technology.
• Strategic thinker with research skills.
• Ability to turn data into compelling narratives.
• Strong project management skills.
• Bachelor’s degree or equivalent experience.

Benefits

• Competitive pay and generous time off.
• Parental and wellness leave.
• Healthcare and retirement savings program.
• Opportunities for personal and professional growth.