Senior Manager, Software Engineering (L5) - Remote

Overview

Twilio is shaping the future of communications with innovative solutions that empower businesses and developers worldwide. This remote-first company values connection and inclusion, allowing team members to make a global impact.

In Short

• Manage the Flex TaskRouter & Proxy team of software engineers.
• Deliver routing experiences for Twilio Flex customers.
• Champion team growth and success.
• Understand and operate complex distributed systems.
• Advocate for agile processes and test automation.
• Communicate technical concepts effectively to various stakeholders.
• Minimum 14 years of experience, including team leadership.
• Technical expertise in cloud-native technologies and programming.
• Experience with CI/CD and modern testing practices.
• Encourage diverse experiences and backgrounds.

Requirements

• 14+ years of software engineering experience.
• 5 years of management experience leading software teams.
• Bachelor’s or Master’s degree in Computer Science or related field.
• Experience with distributed routing and orchestration.
• Proficient in Java/GoLang and REST APIs.
• Familiarity with cloud technologies and SaaS tools.
• Excellent problem-solving and communication skills.
• Strong understanding of agile methodologies.
• Experience with end-to-end service ownership.
• Desire to work in a diverse and inclusive environment.

Benefits

• Competitive pay and generous time off.
• Ample parental and wellness leave.
• Healthcare and retirement savings program.
• Opportunities for personal and professional growth.
• Support for community engagement and volunteering.