Principal Design Researcher, Emerging Technology and Innovation - Remote

Overview

Join Twilio as a Principal Design Researcher on our Emerging Technology and Innovation team, where you will lead innovative research to shape the future of communications.

In Short

• Lead end-to-end qualitative and quantitative design research.
• Provide thought leadership connecting research findings to business strategy.
• Synthesize insights into clear narratives for stakeholders.
• Collaborate with Product and Design to test new hypotheses.
• Mentor and elevate best practices for design research.
• Represent the voice of the customer in discussions.

Requirements

• 7+ years of experience in design research or related fields.
• Proven track record in leading research programs.
• Mastery of various research methods.
• Ability to communicate effectively and influence stakeholders.
• Passion for cross-functional teamwork.
• Bachelor’s or advanced degree in a related discipline.

Benefits

• Competitive pay and generous time off.
• Healthcare and retirement savings programs.
• Parental and wellness leave.
• Equity plan participation.
• Support for volunteering and donation efforts.