Technical Operations Engineer - Remote

Overview

The Technical Operations Engineer will help scale and execute technical operations processes in a fast-paced startup environment, focusing on customer solutions and internal collaboration.

In Short

• Serve as a technical advisor for customers.
• Build strong relationships and troubleshoot customer issues.
• Provide hands-on technical support for data flow and integration.
• Partner with Product and Engineering for feature development.
• Automate and optimize internal workflows.
• Write and debug SQL queries for reporting.
• Lead external partner integration projects.
• Act as a subject matter expert across teams.
• Improve internal and customer-facing documentation.
• Communicate technical concepts to diverse audiences.

Requirements

• 3+ years of experience in technical operations.
• Strong problem-solving skills.
• Proven experience with relational databases.
• Advanced SQL skills.
• Experience with programming languages like Python and JavaScript.
• Hands-on experience with AWS tools.
• Experience with BI/reporting tools.
• Strong communication skills.
• Ability to present technical insights clearly.

Benefits

• Full health, dental, and vision insurance.
• Employee stock option program.
• Company-sponsored retirement plan with matching contributions.
• 12 annual paid holidays.
• Generous PTO policy.
• Remote-first work environment.