Senior Billing Specialist - Remote

Overview

TRM Labs is a blockchain intelligence company committed to fighting crime and creating a safer world. By leveraging blockchain data, threat intelligence, and advanced analytics, our products empower governments, financial institutions, and crypto businesses to combat illicit activity and global security threats. At TRM, you'll join a mission-driven, fast-paced team made up of experts in law enforcement, data science, engineering, and financial intelligence, tackling complex global challenges daily. Whether analyzing blockchain data, developing cutting-edge tools, or collaborating with global organizations, you'll have the opportunity to make a meaningful and lasting impact.

In Short

• Own the end-to-end billing and invoicing process, ensuring accuracy, timeliness, and compliance across all customer accounts.
• Partner cross-functionally with Sales, Revenue Operations, and Legal to ensure contract terms are accurately reflected in billing and revenue recognition.
• Drive collections efforts by monitoring outstanding receivables, resolving disputes, and partnering with customers to improve payment cycles.
• Identify and implement process improvements to reduce manual effort, strengthen controls, and improve scalability through automation.
• Support audit readiness by maintaining accurate documentation and strengthening internal controls over billing and collections processes.
• Collaborate with the team to ensure invoicing practices align with ASC 606 revenue recognition standards, including supporting the review and documentation of customer contracts to determine billing schedules and appropriate revenue treatment.

Requirements

• 3+ years of billing, accounts receivable, or revenue operations experience, ideally in a high-growth SaaS or fintech environment.
• Degree in Accounting, Finance, Economics, or Business Administration preferred.
• Strong understanding of billing systems, invoicing workflows, and collections best practices, with experience in platforms like NetSuite, Salesforce, or similar ERP/CRM systems.
• Exceptional attention to detail and a high standard for accuracy, paired with an ownership mindset and the ability to drive initiatives to completion.
• Strong communication and problem-solving skills, with the ability to partner cross-functionally and resolve customer inquiries efficiently.
• Advanced Excel/Google Sheets skills (e.g., pivot tables, VLOOKUP, formula logic) to support billing analysis and reconciliation.
• Ability to drive process automation and operational improvements for scalability and accuracy.
• Knowledge of ASC 606 with experience aligning invoicing practices and reviewing contracts for proper revenue treatment.
• Experience working with government and public sector clients.

Benefits

• Generous PTO and Holidays.
• Parental Leave for full-time employees.
• Opportunities for professional development.
• Collaborative remote work culture.
• Engagement with a mission-driven team.