Associate Product Implementation Manager - EMEA - Remote

Overview

As an Associate Product Implementation Manager (PIM), you’ll join a mission-driven team responsible for onboarding clients, activating products, and supporting scalable system improvements that benefit all future implementations.

In Short

• Join a mission-driven team focused on client onboarding and product activation.
• Collaborate with Sales, Engineering, and Customer Success teams.
• Assist with implementation tasks across various client types.
• Troubleshoot basic integration issues and provide technical support.
• Document onboarding processes and keep data accurate.
• Communicate effectively with clients and internal teams.
• Participate in client calls to clarify steps during integration.
• Contribute to team processes by proposing improvements.
• Leverage low-code tools to streamline tasks.
• Focus on quality and continuous improvement in implementations.

Requirements

• Interest in technical SaaS careers.
• Willingness to learn about product deployment and maintenance.
• Effective communication skills.
• Ability to work collaboratively in a cross-functional team.
• Basic understanding of technical support processes.
• Experience with tools like Google Tag Manager and DataDog is a plus.

Benefits

• Growth-focused role with foundational skills development.
• Supportive team environment valuing collaboration.
• Opportunities to improve technical and project coordination skills.
• Engagement in high-impact projects.
• Focus on long-term solutions and proactive support.