Associate Account Implementation Manager - Remote

Overview

We are seeking an Associate Account Implementation Manager to join our Practice Growth team, a pivotal role as we continue scaling our operations at RxVantage. This person will play a crucial part in onboarding and supporting medical practices, ensuring they successfully integrate with our platform and achieve long-term success.

In Short

• Conduct registration calls with medical practices to guide them through the onboarding process.
• Set up office accounts, manage their status, and maintain data integrity within Salesforce and Outreach.
• Oversee practices post-launch for the first 90 days to ensure product usability.
• Present new features to both new and existing customers.
• Identify opportunities to expand existing customer locations.
• Participate in special projects as assigned by management.
• Provide feedback on practice performance and service improvements.

Requirements

• 2+ years in New Client Implementation or Onboarding roles.
• Familiarity with SaaS platforms and experience with Salesforce, Outreach, and video conferencing tools.
• BA/BS degree or equivalent practical experience.
• Strong communication, multitasking, and organizational skills.
• Collaborative spirit with the ability to work independently.
• Passion, curiosity, and a results-driven mindset.

Benefits

• Competitive Salary
• 100% Company-Paid Premiums for Employee’s Medical Health, Vision, and Dental Plans
• Short-term and Long-term Disability
• Life Insurance
• 401k Matching
• Work from Anywhere!
• Flexible PTO - Take the time when you want it!
• 100% Paid Parental Leave
• Post-Parental Leave Program - $5k stipend to assist with expenses
• Charitable donation matching