Associate Account Implementation Manager - Remote

Overview

We are seeking an Associate Account Implementation Manager to join our Practice Growth team, a pivotal role as we continue scaling our operations at RxVantage. This person will play a crucial part in onboarding and supporting medical practices, ensuring they successfully integrate with our platform and achieve long-term success.

In Short

• Conduct registration calls with medical practices to guide them through the onboarding process.
• Set up office accounts, manage their status, and maintain data integrity.
• Oversee practices post-launch for the first 90 days to ensure product usability.
• Present new features to both new and existing customers.
• Identify opportunities to expand existing customer locations.
• Participate in special projects as assigned by management.
• Provide feedback on practice performance and service improvement.

Requirements

• 2+ years in New Client Implementation or Onboarding roles.
• Familiarity with SaaS platforms and experience with Salesforce and Outreach.
• BA/BS degree or equivalent practical experience.
• Strong communication, multitasking, and organizational skills.
• Collaborative spirit with the ability to work independently.
• Passion, curiosity, and a results-driven mindset.

Benefits

• Competitive salary
• 100% company-paid premiums for employee’s medical health, vision, and dental plans
• Work from anywhere within the Continental U.S.
• 401k matching
• Life insurance
• Flexible PTO
• 100% paid parental leave
• $5k stipend for post-parental leave expenses
• Charitable donation matching