Remote Customer Success Assistant

Overview

This role involves assisting clients with planning and coordinating various arrangements in a fully remote setting, ideal for organized individuals who excel in customer service.

In Short

• Support clients with customized arrangements
• Research and confirm reservation options
• Provide accurate information and recommendations
• Communicate professionally via email and phone
• Assist with updates and service inquiries
• Maintain organized client records
• Participate in training sessions and team meetings
• Work independently in a remote setting
• Collaborate with a supportive team
• Flexible scheduling offered

Requirements

• Authorized to work in the US, UK, Mexico, Australia, or Spain
• Strong written and verbal English communication skills
• Reliable internet access and smartphone
• Strong organizational skills
• Customer service experience preferred

Benefits

• Fully remote setting
• Ongoing training provided
• Supportive and collaborative team environment
• Flexible scheduling options