Remote Customer Operations Coordinator

Overview

This role involves assisting clients with planning and coordinating various arrangements in a fully remote setting.

In Short

• Coordinate reservations and related services for clients.
• Research and confirm reservation options based on client needs.
• Provide accurate information and thoughtful recommendations.
• Communicate professionally via email and phone.
• Assist with updates, changes, and service-related inquiries.
• Maintain organized and accurate client records.
• Participate in training sessions.
• Work independently while collaborating with a team.
• Flexible scheduling available.
• Ongoing training provided.

Requirements

• Authorized to work in the US, UK, Mexico, Australia, or Spain.
• Strong written and verbal English communication skills.
• Reliable internet access and smartphone required.
• Computer is strongly recommended.
• Strong customer service skills.

Benefits

• Fully remote setting.
• Flexible scheduling.
• Ongoing training.
• Supportive and collaborative team culture.