Remote Client Experience Coordinator

Overview

We are adding to our remote team and are seeking dedicated individuals who take pride in assisting clients and handling multiple priorities. In this role, you will help coordinate reservations and related services, including accommodations, activities, transportation, and event-based arrangements.

In Short

• Support clients with planning and coordinating customized arrangements
• Research, compare, and confirm reservation options based on client needs
• Provide accurate information and thoughtful recommendations
• Communicate professionally via email and phone
• Assist with updates, changes, and service-related inquiries
• Maintain organized, accurate, and confidential client records
• Participate in training sessions and team meetings
• Fully remote position
• Flexible scheduling
• Ongoing training and supportive team

Requirements

• Authorized to work in the US, UK, Mexico, Australia, or Spain
• Strong written and verbal English communication skills
• Reliable internet access and smartphone (computer is also strongly recommended)
• Strong customer service skills

Benefits

• Fully remote
• Flexible scheduling
• Ongoing training
• Supportive team