Project Manager - Remote

Overview

Trax is seeking a talented Project Manager to join our dedicated, passionate team of technology professionals. This role is critical to the success of Trax, ensuring excellent new project deployments through seamless internal and external coordination, customer expectation management, relationship building, and operational delivery.

In Short

• Lead project management for new deployments.
• Coordinate with internal and external stakeholders.
• Manage customer expectations and relationships.
• Monitor project milestones and KPIs.
• Educate customers on Trax processes.
• Oversee issue resolution and collaboration across teams.
• Ensure operational delivery meets customer needs.
• Track and resolve project issues and risks.
• Foster positive working relationships with customers.
• Lead project stabilization efforts.

Requirements

• Background in operational or customer success roles.
• Experience managing teams and processes.
• Customer-facing experience required.
• Ability to navigate various stakeholder levels.

Benefits

• Diverse and inclusive workplace.
• Equitable treatment for all team members.
• Opportunity for remote work for the right candidate.
• Engaging team culture.