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Bilingual Intake Specialist - Work From Home - Remote

Posted 6 days ago
Customer Service
Full Time
CA, USA

Overview

As a Bilingual Intake Specialist at TORKLAW, you will be the first point of contact for potential clients, providing guidance and support during their journey through personal injury cases.

In Short

  • Join a mission-driven personal injury law firm.
  • Be the first point of contact for potential clients.
  • Utilize exceptional people skills to establish trust.
  • Assess unique situations and present the best course of action.
  • Exhibit outstanding communication across multiple platforms.
  • Perform accurate data entry and follow-up.
  • Work collaboratively with a supportive team.
  • Transition newly retained clients to the case handling team.
  • Contribute to a values-based firm focused on integrity.
  • Be part of a fast-moving, innovative law firm.

Requirements

  • Bilingual proficiency is required.
  • Strong communication and interpersonal skills.
  • Ability to work independently and in a team.
  • Experience in client engagement or customer service.
  • Detail-oriented with strong organizational skills.
  • Empathy and a professional presence.

Benefits

  • Supportive and fun-loving team environment.
  • Opportunities for meaningful contributions and growth.
  • Recognition as one of America's fastest growing companies.
  • Values-driven culture emphasizing integrity and respect.
TORKLAW logo

TORKLAW

TorkLaw is a dynamic and innovative law firm dedicated to providing exceptional legal representation and client experiences, particularly for injury victims. With a strong focus on restoring clients' lives, TorkLaw boasts a collaborative team of attorneys, case managers, and medical coordinators who work tirelessly to expedite recovery processes. Recognized as one of America's fastest-growing companies by Inc. 5000 and consistently awarded as a Best Law Firm by US World News & Report, TorkLaw is committed to values such as radical authenticity, relentless pursuit of success, and unwavering integrity. The firm fosters a supportive and engaging work environment, encouraging continuous learning and meaningful contributions from its team members.

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