Personal Injury Intake Manager - Work From Home - Remote

Overview

The Personal Injury Intake Manager will lead the intake team at TORKLAW, ensuring a smooth process for potential cases and contributing to the firm's mission of delivering justice.

In Short

• Lead and supervise the intake team.
• Ensure a smooth client experience from initial contact through case acceptance.
• Provide insights into lead generation and team performance.
• Track key performance metrics and identify areas for improvement.
• Continuously review and optimize intake procedures.
• Collaborate with management to align processes with firm protocols.
• Work in a fast-paced, innovative law firm.
• Join a supportive and fun-loving team.
• Focus on radical authenticity and relentless pursuit of results.
• Embrace a growth mindset and take ownership of outcomes.

Requirements

• Experience in case management or as a starting attorney.
• Proven leadership and team management skills.
• Strong analytical skills for performance tracking.
• Ability to optimize processes based on data.
• Excellent communication and interpersonal skills.
• Commitment to client relations and service excellence.
• Ability to work in a fast-paced environment.
• Familiarity with legal processes is a plus.
• Strong organizational skills and attention to detail.
• Desire to grow and develop within the firm.

Benefits

• Opportunity to work from home.
• Supportive team environment.
• Focus on personal and professional growth.
• Engaging and innovative workplace culture.
• Recognition for outstanding performance.
• Access to training and development resources.
• Competitive compensation package.
• Meaningful contributions to clients' lives.
• Work with a values-driven organization.
• Join a top-performing law firm.