Bilingual Intake Specialist - Work From Home - Remote

Overview

As a Bilingual Intake Specialist at TORKLAW, you will be the first point of contact for potential clients, helping them navigate their journey through personal injury legal matters with empathy and professionalism.

In Short

• Be the first point of contact for potential clients.
• Utilize exceptional people skills to establish trust.
• Assess clients' unique situations and present solutions.
• Communicate effectively across various platforms.
• Perform accurate data entry and follow-up.
• Work collaboratively in a team while being self-motivated.
• Ensure a seamless transition for newly retained clients.
• Contribute to a supportive and innovative law firm culture.
• Embrace values of authenticity, integrity, and results-driven work.
• Be part of a team recognized for excellence in client service.

Requirements

• Bilingual (English and another language).
• Strong interpersonal and communication skills.
• Ability to empathize with clients' situations.
• Attention to detail for data entry tasks.
• Team player with the ability to work independently.
• Experience in customer service or legal support preferred.
• Proficient in using communication tools (phone, email, chat).
• Desire to contribute to a mission-driven organization.
• Ability to thrive under pressure.
• Commitment to continuous learning and growth.

Benefits

• Work from home flexibility.
• Supportive team environment.
• Opportunities for professional growth.
• Recognition for outstanding performance.
• Engagement in a values-driven culture.
• Access to resources for personal and professional development.
• Competitive compensation package.
• Work with a fast-growing and innovative firm.
• Be part of a team that values integrity and respect.
• Make a meaningful impact in clients' lives.