Legal Intake Specialist - Remote

Overview

The Legal Intake Specialist is responsible for handling inbound and outbound calls from clients seeking assistance, ensuring a positive impression of the law firm while gathering necessary information for the client intake process.

In Short

• Engage with prospective clients through calls.
• Create a positive first impression of the law firm.
• Handle both inbound and outbound calls.
• Promote and sell the firm's services.
• Work collaboratively as part of a team.
• Demonstrate strong communication and customer service skills.
• Exhibit sales-oriented mindset.
• Maintain attention to detail in all tasks.
• Be available to work flexible shifts including weekdays and weekends.
• Possess necessary equipment including a laptop, monitor, and headset.

Requirements

• Comfortable and confident speaking on the phone.
• Excellent communication and customer service skills.
• Sales-oriented approach.
• Ability to work as a team player.
• Driven and hardworking attitude.
• Strong attention to detail.
• Must be available for flexible scheduling.
• Strong English-speaking skills.
• Must have a laptop, external monitor, and headset.

Benefits

• Competitive salary.
• Opportunity to work from home.
• Flexible working hours.
• Supportive team environment.