Remote Otter LogoRemoteOtter

Principal UX Researcher, Mixed Methods - Remote

Posted 4 days ago
Design
Full Time
MA, USA
$160,000 - $256,000 USD

Overview

We are seeking a Principal UX Researcher to lead research for our Point of Sale (POS) teams, focusing on understanding the needs and behaviors of restaurant owners, staff, and guests to enhance user experiences.

In Short

  • Lead UX research for POS teams.
  • Collaborate with cross-functional teams (Product, Design, Engineering).
  • Conduct high-value UX research from generative to evaluative.
  • Evangelize research insights to drive user-centered strategies.
  • Mentor and coach cross-functional teams in research practices.
  • Stay updated with industry trends and conduct competitive analyses.

Requirements

  • 5+ years of experience in applied research on consumer products.
  • Experience leading end-to-end product research.
  • Ability to influence and lead research strategy.
  • Systems thinking to build research infrastructure.
  • Strong presentation and storytelling skills.
  • Deep expertise in various research methods.
  • Experience with unmoderated testing and survey tools.
  • Research experience in B2B environments.

Benefits

  • Competitive compensation and benefits.
  • Flexible work environment.
  • Opportunities for professional growth.
  • Inclusive and diverse workplace culture.
Toast logo

Toast

Toast is a rapidly growing company that is transforming the restaurant industry by integrating technology with a strong commitment to customer success. Their platform combines restaurant point of sale systems, guest-facing technology, and award-winning customer support to help restaurants streamline operations, boost revenue, and enhance guest experiences. The company is dedicated to empowering the restaurant community, enabling them to delight guests and thrive in a competitive market. With a focus on diversity, equity, and inclusion, Toast values its employees as the key ingredient to its success and strives to create an inclusive environment that fosters authenticity and respect.

Share This Job!

Save This Job!

Similar Jobs:

Angi logo

Principal UX Researcher - Remote

Angi

4 weeks ago

Join Angi as a Principal UX Researcher to lead impactful research initiatives and shape exceptional user experiences.

Worldwide
Full-time
Design
$145,000 - $185,000/year

Grammarly

Mixed Methods Researcher - Remote

Grammarly

7 weeks ago

Grammarly is looking for a Mixed Methods Researcher to drive research initiatives that enhance user growth and engagement.

Germany
Full-time
Data Analysis

Grammarly

Mixed Methods Researcher - Remote

Grammarly

12 weeks ago

Grammarly is looking for a mixed methods researcher to drive insights for growth across the user journey.

USA
Full-time
Data Analysis
$200,000 - $275,000/year
LinkedIn logo

Staff UX Researcher - Mixed Methods - Remote

LinkedIn

1 week ago

Join LinkedIn as a Staff UX Researcher to leverage mixed methods in enhancing user experience and product design.

USA
Full-time
Design
$146,000 - $238,000/year
Articul8 logo

Principal AI Researcher - Remote

Articul8

9 weeks ago

Join Articul8 AI as a Principal AI Researcher to lead the development of innovative Generative AI technologies.

Brazil
Full-time
Software Development