Salesforce Administrator (Service Cloud + Sales Cloud) - Remote

Overview

Thunder is seeking a talented and versatile Salesforce Administrator to join our growing Philippines delivery team, focusing on Salesforce Service and Sales Clouds.

In Short

• Remote position based in the Philippines, with availability during US time zones.
• Responsible for strategic engagements with clients in Salesforce.
• Design and deliver scalable solutions using Salesforce applications.
• Conduct business process analysis and design.
• Co-Project Lead on Accounts, overseeing a team of resources.
• Resolve medium to high priority cases within specified SLAs.
• Create visual flows and implement data models.
• Provide end user support and handle configuration changes.
• Work independently and in a team environment.
• Encouraged to achieve multiple Salesforce certifications.

Requirements

• At least 2 years of Salesforce consulting experience.
• 1 year of Business Analyst experience related to Salesforce tasks.
• 2 Active Salesforce Certifications required.
• Detail-oriented with effective communication skills.
• Creative mindset with critical thinking abilities.
• Adept in a fast-paced environment.
• Willingness to achieve additional certifications.
• Great work ethic and team collaboration skills.
• Ability to translate technical requirements into business language.
• Must be eligible to work in the Philippines.

Benefits

• Generous Health Benefits including Medical, Dental, and Vision.
• Opportunities for career growth and mentorship.
• Competitive vacation days and wellness leave.
• Work from anywhere with WFH stipend.
• Performance bonuses and anniversary rewards.
• People-first flexibility in work policies.
• Casual company culture with fun activities.
• Support for maternity and paternity leave.
• Ownership and impact in the company.
• Commitment to diversity and inclusion.