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Technical Support Director - Remote

Posted 10 weeks ago
Customer Service
Full Time
Worldwide
P50,000 - P100,000/month

Overview

Theoria Medical is seeking a highly skilled and experienced Technical Support Director to lead our technical support team, ensuring high customer satisfaction and managing the technical support staff.

In Short

  • Full-Time position
  • Remote work opportunity
  • Salary range: P50,000 to P100,000 per month
  • Paid Time Off for vacation and sick leaves
  • 13th month pay bonus
  • Comprehensive HMO coverage
  • Overtime opportunities available
  • Team management responsibilities
  • Customer support operations oversight
  • Continuous improvement initiatives

Requirements

  • Bachelor's degree in Computer Science or related field
  • 3+ years of experience in managing a technical support team
  • Strong technical background
  • Excellent leadership skills
  • Exceptional problem-solving abilities
  • Strong communication skills
  • Amenable to night shifts and holidays
  • Experience in healthcare and knowledge of HIPAA is a plus

Benefits

  • Salary commensurate with experience
  • Promotion and management opportunities
  • Paid time off
  • HMO coverage

T.M

Theoria Medical

Theoria Medical is a comprehensive medical group and technology company focused on delivering high-quality care across the care continuum, particularly in post-acute and primary care settings. Operating nationwide, Theoria provides a wide range of services including multispecialty physician services, telemedicine, and remote patient monitoring, aimed at enhancing the quality of care and refining facility processes. As an innovative and quality-driven organization, Theoria Medical is committed to expanding its reach and improving healthcare delivery, while fostering a supportive community for healthcare professionals and offering opportunities for professional growth.

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