Personal Injury Legal Supervisor - Remote

Overview

The Personal Injury Legal Supervisor will oversee a team of Demand Specialists, ensuring high-quality service and compliance in personal injury law.

In Short

• Supervise and mentor a team of Demand Specialists.
• Review demand packages for accuracy and legal soundness.
• Assign and monitor case progress daily.
• Identify bottlenecks and implement process improvements.
• Conduct regular audits to ensure proper client communication.
• Handle client escalations professionally.
• Track and analyze team metrics for coaching and accountability.
• Collaborate with management on strategy and training.
• Participate in recruiting, interviewing, and onboarding.
• Stay updated on firm procedures and best practices.

Requirements

• Minimum 2 years of leadership experience in personal injury law.
• Strong understanding of the personal injury process.
• Bilingual in English and Spanish required.
• Excellent communication skills.
• Highly organized with multitasking abilities.
• Strong attention to detail.
• Empathetic and client-centered approach.
• Proficient with case management systems.

Benefits

• Innovative and fast-paced work environment.
• Empowerment to impact clients positively.
• Collaborative team efforts.
• Comfortable onboarding process.
• Opportunity for professional growth.