Personal Injury Closings Specialist Virtual Assistant - Remote

Overview

The Personal Injury Closings Specialist Virtual Assistant will work remotely, providing essential support in managing client cases and ensuring effective communication throughout the reduction process.

In Short

• Work remotely as an independent contractor.
• Full-time availability required (40 hours/week).
• Initiate courtesy calls to clients upon case assignment.
• Provide detailed explanations of the reduction process.
• Log phone calls, case statuses, and documents into management software.
• Confirm PIP benefits and validate damages.
• Negotiate bills with providers and send out reductions.
• Maintain regular client contact and address queries.
• Conduct case reviews and personal audits for productivity.
• Develop and monitor weekly projection reports.

Requirements

• Fluent in both English and Spanish (written and spoken).
• Strong written and verbal communication skills.
• Resourceful and proactive in resolving issues.
• Self-motivated with the ability to multitask.
• Able to work independently with minimal supervision.
• Willingness to work overtime as needed.

Benefits

• Work from home flexibility.
• Opportunity to contribute to meaningful outcomes.
• Join a recognized team with a strong culture.