Senior Claims Analyst, General Liability - Remote

Overview

This role will be responsible for direct handling of commercial claims specific to General Liability and/or Excess General Liability, focusing on small to midsize enterprises.

In Short

• Handle commercial and business general liability claims.
• Mentor and guide less experienced claim analysts.
• Assist the Unit Manager with departmental problem solving.
• Manage external relationships including third party administrative oversight.
• Participate in developing claims handling strategy.
• Ensure proper file setup and reserving.
• Maintain professional relationships and provide superior customer service.
• Analyze coverage issues and establish adequate reserves.
• Handle large volume of diverse claims effectively.
• Empower self and teammates to continuously improve processes.

Requirements

• Minimum of seven years of claims handling experience.
• Four-year college degree or equivalent work experience.
• Excellent analytical, interpersonal, and communication skills.
• Customer service oriented with the ability to build long-lasting relationships.
• Ability to make decisions in a timely manner.

Benefits

• Opportunity for professional development.
• Collaborative work environment.
• Flexible working arrangements.