Senior Claims Analyst, GL/Excess - Remote

Overview

The Senior Claims Analyst will be responsible for direct handling of commercial claims specific to General Liability and/or Excess General Liability, focusing on small to midsize enterprises involving premises liability.

In Short

• Direct handling of commercial and business general liability claims.
• Mentors and guides less experienced claim analysts.
• Manages external relationships including third party administrative oversight.
• Anticipates and identifies risks and opportunities on coverage and liability.
• Handles large volume of diverse and dynamic claims effectively.
• Participates in developing claims handling strategy.
• Ensures proper file setup and application of company procedure.
• Maintains confidentiality and establishes professional relationships.
• Demonstrates alignment with Company’s Commitments.
• Delivers superior customer service to both internal and external partners.

Requirements

• Minimum of seven years of commercial claims handling experience.
• Four-year college degree required or equivalent work experience.
• Excellent analytical, interpersonal, and communication skills.
• Customer service oriented with the ability to develop long-lasting relationships.
• Ability to work in a dynamic environment.

Benefits

• Opportunity for professional growth and development.
• Collaborative work environment.
• Flexible working arrangements (Hybrid or Remote options).