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Senior Claims Analyst - Remote

Posted 3 weeks ago
All others
Full Time
NH, NY, USA

Overview

The Senior Claims Analyst will be responsible for handling multi-line commercial claims, including Auto, General Liability, and Construction Defect claims, focusing on investigation, evaluation, and case resolution.

In Short

  • Handle complex claims and mentor less experienced analysts.
  • Investigate and evaluate coverage, liability, and damages.
  • Manage litigation and external relationships.
  • Establish and recommend adequate reserves.
  • Participate in developing claims handling strategies.
  • Ensure compliance with company procedures.
  • Deliver superior customer service to business partners.
  • Maintain confidentiality and professional relationships.
  • Empower self and teammates for continuous improvement.
  • Handle a large volume of diverse claims effectively.

Requirements

  • Minimum of 5 years of claims handling experience or related field.
  • Four-year college degree or equivalent work experience.
  • Excellent analytical, interpersonal, and communication skills.
  • Customer service oriented with relationship-building skills.
  • Ability to work in a dynamic environment.
  • Knowledge of claims adjuster licenses as required.

Benefits

  • Hybrid work environment with remote flexibility.
  • Opportunities for professional development.
  • Participation in companywide initiatives.
  • Supportive and collaborative work culture.
The RiverStone Group logo

The RiverStone Group

The RiverStone Group is a dynamic organization specializing in insurance operations and claims management. With a commitment to delivering superior customer service, the company supports its clients through a variety of processing activities, including transaction coding, data entry, and policy-related tasks. RiverStone fosters a collaborative work environment that emphasizes continuous improvement and empowers employees to develop creative solutions to business challenges. The company values strong relationships with both internal and external partners, ensuring high-quality work and timely responses to client needs.

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